RETURNS

At Gallery 512 Boutique, we understand that sometimes an item just isn’t the right fit. We gladly accept returns under the guidelines below. Please note that return methods and refunds differ for in-store and online purchases.

In-Store Returns:
All in-store returns will be issued as store credit only.

Online Returns:
Online purchases returned by mail will be refunded to the original form of payment, minus shipping charges.

SALE ITEMS

All sale items are final sale and are not eligible for return or exchange.

RETURN ELIGIBILITY

Items eligible for return must be received within 20 days of the date the items were delivered. All items must have original tags attached and be free from stains, unaltered, unworn, and unwashed.

RETURN BY MAIL (ONLINE ORDERS)

To return your item(s), please mail them to:

Gallery 512 Boutique
20 N Minnesota Street
New Ulm, MN 56073

Once we receive your return, a refund (less shipping costs) will be issued within 5 business days.
If your original order qualified for free shipping and you are returning the entire purchase, a $6.95 shipping fee will be deducted from your refund.

EXCHANGES

If you would like to exchange an item for a different size, please email us at info@512-boutique.com with your order number, item number, and the size you would like to exchange for.

If the requested size is available, we are happy to accommodate the exchange and will hold the item for up to 5 days upon request. The customer is responsible for a $6.95 shipping fee for the replacement item. Once the original item is received, a shipping invoice will be sent, and the new item will ship after payment is received.

GARMENT CARE & LAUNDERING

Please follow all care instructions listed on the garment label. Gallery 512 Boutique cannot assume responsibility for items that are not laundered or cared for according to the recommended instructions. Due to the nature of many of our garments, items that have been mishandled or improperly cared for are not eligible for return or exchange.