If you wish to exchange your item for another size, please email us at firstname.lastname@example.org with your order number, item number, and the size you would like to exchange for. If we have the size in stock, we would be happy to do an exchange for you. The customer requesting the exchange will be required to pay shipping for the items being requested. Once we receive the original item back in the mail, we will issue a shipping invoice and mail the new requested size upon payment.
If your item(s) are not what you expected and you would like to make a return, send the items back to us at:
Gallery 512 Boutique
20 N Minnesota Street
New Ulm, MN 56073
All sale items & accessories are final sale.
Items eligible for returns must be received within 20 days of the date the items were received. Items must have their original tags attached and be free from any stains and be unaltered, unwashed, and unworn. If it is clear the items have been worn, we will not be able to return your purchase and will send it back.
After we receive your item(s), we will issue a refund, less shipping costs, within 5 business days. If you received free shipping and are returning your entire purchase, please note that a shipping cost of $5 will be deducted from the return amount.
ONLINE RETURNS TO STORE LOCATION
You may return your item(s) to any store location for store credit. Please bring the original invoice with the return. Returns must have original tags and be free from any stains and be unworn, unaltered, and unwashed. If it is clear the items have been worn, we will not be able to return your purchase.